Skills
Customer Service & Communication
2-5 Years
Adobe Creative Suite Proficiency
2-5 Years
Analytical Problem-Solving
2-5 Years
Marketing > Social Media Management
5-10 Years
Email Marketing & Automations
2-5 Years
Data Entry & Documentation
2-5 Years
Marketing > Digital Marketing
2-5 Years
SEO Optimization
6 Months to 1 Year
Experience highlights
Data Analyst (Geodetic Engineer)
Department of Environment & Natural Resources
·
January/2024
–
Present
Analyzed and corrected erroneous property data for improved
accuracy and efficiency.
Developed attention to detail and a methodical approach to
problem-solving.
Successfully streamlined data correction processes, reducing errors
and improving data integrity.
Customer Service Representative
SOPHI Outsourcing
·
November/2021
–
Present
Delivered exceptional support by addressing client inquiries with
precision and empathy.
Enhanced customer retention through personalized responses
rather than scripted templates.
Resolved customer concerns efficiently, improving satisfaction
ratings by fostering trust and clear communication.
Social Media Manager, Musician, & Content Creator
Andrew Bolo
·
September/2018
–
/
Built and executed marketing strategies that garnered millions of
views.
Engaged with audiences through creative content, collaborations,
and brand promotions.
Managed end-to-end social media campaigns, driving growth and
visibility.