Skills
Customer Service Representative
1-2 Years
Administration > Administrative Support
5-10 Years
1-2 Years
Communication
2-5 Years
Document Preparation
2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
1-2 Years
Record Management
2-5 Years
~Data Entry
2-5 Years
- Customer Service
2-5 Years
Payroll Management
1-2 Years
Calendar Management > Scheduling
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Coaching > Credit Repair
1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
2-5 Years
*Administrative Support -
2-5 Years
Experience highlights
Credit Repair Specialist
Mo Freedom Enterprise
·
September/2024
–
Present
Managed client credit repair cases by reviewing credit reports, preparing and tracking disputes, maintaining accurate records, and communicating with clients throughout the process.
Customer Service Representative
Alorica
·
January/2024
–
Present
Handled customer inquiries through phone, email, or chat, providing accurate product or service information. Resolved complaints, escalated issues when necessary, and managed orders, returns, and refunds.
Administrative Aide I
City Government Unit of Panabo
·
February/2021
–
Present
Handled administrative tasks including data entry, document preparation, filing, payroll processing, scheduling, and record management. Coordinated meetings and provided daily support to staff and management.
Virtual Assistant
Swift Solutions Co.
·
November/2018
–
Present
Managed emails, scheduling appointments, handling data entry, and maintaining organized records. Responded to customer inquiries and ensured daily operations ran smoothly and efficiently.
