Customer Service Representative

Verified

$5/hr

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Outline

Looking for Part-Time work (6 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Customer-focused professional with over 3 years of experience in customer service and virtual assistance. Experienced in managing customer inquiries, processing orders, resolving issues, and providing support across voice, social media, and online platforms. Possesses strong communication, problem-solving, organizational, and interpersonal skills. Adaptable and detail-oriented, with a proven ability to manage multiple tasks efficiently while delivering high-quality customer support and ensuring a positive customer experience.

Skills & Experience

Skills

Customer Service Representative 6 Months to 1 Year

Voice and chat support (inbound/outbound) 6 Months to 1 Year

Chat & email support, Facebook selling, data entry, typing, Microsoft Word, virtual assistance, remote communication. 2-5 Years

English » Written Communication 10+ Years

English 5-10 Years

Written Communication 5-10 Years

Chat Support > Social Media Management 2-5 Years

Problem Solving & Issue Resolution 2-5 Years

Tagalog 10+ Years

Customer Support / Service 5-10 Years

Experience highlights

Virtual Assistant – Social Media Management & Customer Service

J&M Satin Blooms · September/2023 – Present

Provided customer service and social media management. Managed customer orders, maintained database, and supported brand presence across platforms.

Customer Service Representative – Retail Voice Account

Sitel · November/2021 – Present

Delivered professional customer service through retail voice account. Handled inbound inquiries, order updates, and resolved customer concerns with problem-solving skills.

Virtual Assistant – Customer Service Representative

Oishi Mirukuti · July/2020 – Present

Provided dedicated customer support and handled inquiries. Assisted with product details, issue resolutions, and maintained professional communication standards.

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