Medical biller/ Health insurance advocate

Verified

$9/hr

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Outline

Looking for Full-Time work (8 hours/day) at $9/hour

Postgraduate Degree

English proficiency Conversational

Professional Summary

My Strengths are:

• Ability to work effectively with minimal supervision.

• Ability to work with confidential information.

• Detail oriented.

• Highly motivated self-starter.

• Organized, able to set priorities and meet deadlines.

• Dependable and reliable.

• Team player being supportive of Department and Company goals and policies.

• Must be flexible with schedule.

and one of my biggest weakness is I am often having a hard time in asking for help or support since I want to resolve the problem myself without any help from Anyone but I am trying my best to overcome this issue of mine

Skills & Experience

Skills

Provider 2-5 Years

Team Collaboration 2-5 Years

HIPAA Compliance Less than 6 Months

• Insurance & Claims Platforms: Availity, CMS, NPPES • 2-5 Years

Claims 2-5 Years

- Customer Service 2-5 Years

Cost Estimate > Microsoft Excel 2-5 Years

Microsoft Outlook 1-2 Years

Microsoft Teams 2-5 Years

Health Insurance Specialist 2-5 Years

escalation handling Less than 6 Months

Complaint resolution 1-2 Years

Experience highlights

Provider & Member Advocate

Concentrix PH · November/2024 – /

Managed healthcare provider and member inquiries related to claims, benefits, eligibility, and coverage. Assisted with enrollment, account concerns, and coordinated with internal teams for timely resolution.

Service Crew

Good Job General Manpower and Management Services Corporation · December/2022 – Present

Provided courteous customer service, accurately took and fulfilled orders in fast-paced environment. Maintained cleanliness, quality, and customer satisfaction while collaborating with team.

Back Office Agent

E-Asia Tech Solutions · April/2019 – Present

Responded to customer emails and managed inbound inquiries with timely professional communication. Investigated complaints, documented cases accurately, and followed up for satisfaction.

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