Service Delivery Management

Verified

$8/hr

Outline

Looking for Part-Time work (3 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Vendor governance, End-to-end SLAs/XLAs, Periodical performance review

Customer Service Representative 2-5 Years

Team Leadership 2-5 Years

Service Delivery Manager/Vendor Management 1-2 Years

Service Delivery Management

ePLDT Inc. · January/2024 – /

From Service Desk Lead promoted as a Service Delivery Management/Vendor Management monitoring the SLAs and KPIs of the vendor

Service Delivery Management

Curo Teknika Inc. · January/1990 – Present

Team Leader

Teleperformance · January/1990 – Present

Team Leader

Curo Teknika Inc. · January/1990 – Present

Support Specialist

Curo Teknika Inc. · January/1990 – Present

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