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Danica M.

Chat Support

Verified
$3/hr

Outline

Looking for Full-Time work (8 hours/day) at $3/hour

High School Diploma

English proficiency Conversational

Professional Summary

Enthusiastic Customer-Focused Chat Agent with a passion for delivering exceptional support and positive customer experiences. Strong in communication,

Skills & Experience

Skills

Chat support 6 Months to 1 Year
Call Center Agent. I can communicate to all foreign with English language. Less than 6 Months
teamwork, multitasking, problem solving, adaptability, communication skills and work knowledge 1-2 Years
customer service representative 6 Months to 1 Year

Experience highlights

Chat Support Representative
Telrcom Solutions, Inc. · April/2024 – Present
as a chat support representative, leveraging multitasking
abilities and proficiency in streamline communication
processes. The role involves balancing customer inquiries
with precision and efficiency, ensuring client satisfaction.
Cuastomer Service Representative
Teleperformance · November/2022 – Present
Handle customer inquiries and resolve concerns related to
financial products and services with professionalism and
empathy.
Provide support through phone, chat, and text in a fast-paced,
high-volume environment.
Navigate multiple systems while following work policies and
procedures.
Escalate complex issues and collaborate with supervisors and
team members.
Maintain high service standards while meeting performance
metrics.
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