Skills
Chat support
6 Months to 1 Year
Call Center Agent. I can communicate to all foreign with English language.
Less than 6 Months
teamwork, multitasking, problem solving, adaptability, communication skills and work knowledge
1-2 Years
customer service representative
6 Months to 1 Year
Experience highlights
Chat Support Representative
Telrcom Solutions, Inc.
·
April/2024
–
Present
as a chat support representative, leveraging multitasking
abilities and proficiency in streamline communication
processes. The role involves balancing customer inquiries
with precision and efficiency, ensuring client satisfaction.
Cuastomer Service Representative
Teleperformance
·
November/2022
–
Present
Handle customer inquiries and resolve concerns related to
financial products and services with professionalism and
empathy.
Provide support through phone, chat, and text in a fast-paced,
high-volume environment.
Navigate multiple systems while following work policies and
procedures.
Escalate complex issues and collaborate with supervisors and
team members.
Maintain high service standards while meeting performance
metrics.