Skills
Accounting > Budget Management
5-10 Years
Project Management > Smartsheet
2-5 Years
Account Executive > Microsoft 365
5-10 Years
Content Marketing
2-5 Years
- Customer Service
5-10 Years
Training Coordination
10+ Years
CRM > Salesforce
5-10 Years
Airtable
2-5 Years
Event Planning
5-10 Years
Customer Support > Chat Support >Technical Support
5-10 Years
Process Documentation
2-5 Years
Google Workspace
5-10 Years
Billing & Account Management
5-10 Years
Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management
5-10 Years
*Administrative Support -
10+ Years
Experience highlights
Sr. Global Revenue and Support Enablement Coordinator
RingCentral
·
October/2025
–
Present
Oversaw master training calendar across global time zones (MNL, EMEA, NA, APAC). Managed training requests intake, resource allocation, and instructor assignment. Developed Smartsheet/Airtable databases for real-time tracking and reporting.
Global Revenue and Support Enablement Coordinator
RingCentral
·
May/2025
–
Present
Managed end-to-end training request intake and resource allocation across global regions. Conducted SOW reviews in Salesforce for technical requirements validation. Orchestrated strategic instructor assignment across MNL, NA, EMEA, and APAC.
Learning and Enablement Coordinator
RingCentral
·
October/2022
–
Present
Maintained master training calendar across multiple time zones. Managed training room logistics, equipment, and IT setup. Prepared monthly/quarterly financial reports comparing actual spend vs. budget. Handled procurement and vendor management.
Customer Training Coordinator
RingCentral
·
April/2019
–
Present
Provided Tier 1 and Tier 2 technical support resolving hardware and software connectivity issues. Executed end-to-end VOIP and mobile hardware provisioning. Managed account activation/deactivation and served as partner liaison for technical updates.
Partner Support Specialist
RingCentral
·
October/2017
–
Present
Provided Tier 1 and Tier 2 technical support to partners and end-users. Facilitated local number portability (LNP) process coordinating with internal teams and carriers. Managed high-volume support cases in Salesforce ensuring data integrity.
