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MICHAEL IVAN D.

Customer Support

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a reliable and customer-focused Virtual Assistant and Customer Support professional with experience in phone, email, and chat support, administrative assistance, CRM management, data entry, lead generation, and social media management.

I’m skilled at communicating professionally with customers, understanding their concerns, resolving issues, following up on requests, and maintaining accurate customer records. I’m also comfortable with Google Workspace, HubSpot, Canva, CRM systems, and other online tools.

My strengths are clear communication, empathy, attention to detail, organization, problem-solving, and adaptability. I’m proactive, dependable, and able to work independently while following established processes and meeting deadlines.

I’m looking for a long-term opportunity where I can use my customer service and virtual assistance experience to provide excellent support, contribute to business operations, and continue developing my skills.

Skills & Experience

Skills

Cusomer service 5-10 Years
ChaChat support 1-2 Years
Email & calendar management 6 Months to 1 Year
Calenar Management 6 Months to 1 Year
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