Customer Support Representative, Technical Support Representative, Community Moderator, etc.

Verified

$5/hr

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Outline

Looking for Freelance work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

I have background in customer support, community management,and client communication with a focus on problem-solving and delivering excellent customer

Skills & Experience

Skills

Email Support 6 Months to 1 Year

Cusomer service 2-5 Years

Tech and Chat support 2-5 Years

Content Moderation (Tiktok PH) 1-2 Years

Live Chat Support 1-2 Years

Experience highlights

Content Moderator

Task Us · April/2025 – Present

Reviewed and moderated user-generated content to ensure compliance with platform policies and community guidelines. Handled high volumes of content, including text, images, and videos, while maintaining accuracy, attention to detail, and consistency in decision-making. Supported platform safety by identifying and removing inappropriate, harmful, or policy-violating content in a fast-paced environment.

Provided support for digital tasks and AI-related workflows, assisting in troubleshooting

Customer Support

Teleperformance Molino · March/2024 – Present

Provided customer support for Disney+ and Hulu customers through phone, chat, and email channels. Assisted with account management, billing inquiries, subscription cancellations, refunds, troubleshooting, and technical issues. Maintained high customer satisfaction by resolving concerns efficiently, following company policies, and utilizing knowledge base resources to deliver accurate solutions.

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