Virtual Assistant

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have been a customer service representative for almost 3 years and a virtual administrative assistant for over 2 years

Skills & Experience

Skills

Customer Support 2-5 Years

Office and Administration 2-5 Years

customer service representative 2-5 Years

Experience highlights

Front desk admin

EMAPTA Global · September/2022 – Present

Ensure that patients' appointments are scheduled at their convenience, and remind them when their yearly
check-up is due. Additionally, upload and download visit notes to patients chart and follow up on their
requests received from website, email and voicemail.

Customer service representative

Teleperformance · July/2020 – Present

Meticulously gather information such as name, address, phone number, and nature of the request for over
100 customers weekly. Skilled in high-pressure call center environments, proficient in managing diverse
tasks such as payment processing and finding the best solutions for payors unable to meet loan payments.

Customer service representative

Sitel Corporation · February/2019 – Present

Address customer inquiries regarding credit card discrepancies, handle fee waiver requests, process
payments, and expedite the availability of funds on their credit cards

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