Customer Service Support

Verified

$6/hr

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Outline

Looking for Full-Time work (10 hours/day) at $6/hour

High School Diploma

English proficiency Fluent

Professional Summary

Hi! I'm Lara Lyn Malaca, a dedicated Customer Service and Administrative Support Virtual Assistant with over 5 years of experience providing exception

Skills & Experience

Skills

Customer Service Representative 5-10 Years

Problem solving ,customer service, time management, attentive to detail 5-10 Years

Reservation & booking coordination, Customer service & guest support,Email and phone communication,Data accuracy & attention to detail 2-5 Years

Dispatch Coordination 6 Months to 1 Year

Appointment Scheduling, Administrative Support, , Customer Service & Client Communication ,Google Workspace & Microsoft Office ,CRM Management 2-5 Years

Experience highlights

Scheduling Dispatch VA

MKL Plumbing Group · December/2025 – Present

Managed scheduling and dispatch using ServiceM8.
Created quotes, invoices, and payment follow-ups.
Coordinated technicians and customer appointments.
Maintained workflows through ClickUp.

Virtual Receptionist / Owner Services Consultant

Travel+Leisure Co. · June/2023 – Present

Managed reservations, bookings, and customer inquiries.
Handled phone, email, and administrative support.
Coordinated schedules and maintained customer records.
Resolved customer concerns and provided travel solutions.

Customer Service Representative

Iqor · March/2019 – Present

Provided phone, email, and chat support.
Resolved billing, account, and service inquiries.
Maintained customer records and achieved performance targets.

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