Skills
Customer Support > Technical Support
5-10 Years
Customer Service, Email Management, Microsoft Office literate
5-10 Years
Property Management
2-5 Years
Contracts,Estimation and Procurement
5-10 Years
Customer Support > Active Listening problem solving,
5-10 Years
Experience highlights
Property Manager
ROARI Property Management Service
·
June/2022
–
Present
Act as the primary point of contact for all guest inquiries, concerns, and bookings.
Coordinate with cleaning staff, contractors, and service providers for routine maintenance, deep cleaning, and emergency repairs.
Conduct regular property inspections to ensure safety and quality standards are maintained.
Manage online listings on booking platforms (e.g., Airbnb, Vrbo,
contactinfohChoose a plan to view contact info.) to ensure accurate information, competitive pricing, and maximum booking potential.
Monitor availability calenda
Account Manager
F.Royo Consultancy and Realty Brokerage
·
September/2019
–
Present
Manage client accounts, ensuring timely payments and accurate record-keeping.
Prepare , review, and update contracts, invoices and payment schedules
Coordinate with sales agents, property managers and clients to resolve account-related issues.
Customer Service Representative
Synchrony Global Services Inc.
·
August/2016
–
Present
Assist clients with inquiries regarding accounts and transactions
Resolve customer concerns as promptly as possible in order to provide top-notch customer service
Verify client identities and ensure compliance with banking policies and regulations
Customer Service Representative
Hinduja Global Service
·
September/2015
–
Present