Skills
Communication
2-5 Years
Multitasking
2-5 Years
Google drive
1-2 Years
~Data Entry
1-2 Years
- Customer Service
2-5 Years
Cost Estimate > Microsoft Excel
1-2 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
1-2 Years
CRM Systems
1-2 Years
Account Management; Customer Support > Sales Support > Lead Generation
6 Months to 1 Year
Microsoft Teams
1-2 Years
Customer Support > Chat Support >Technical Support
Less than 6 Months
*Administrative Support -
2-5 Years
Experience highlights
Data Entry Specialist
Outsourced Virtual Assistant
·
July/2025
–
Present
Experienced outsourced Virtual Assistant with 1 year of experience in data entry and administrative support. Responsible for updating and organizing spreadsheets, entering and managing customer information in
contactinfohChoose a plan to view contact info., and monitoring and checking Outlook emails. Detail-oriented, organized, and efficient in handling data while ensuring accuracy and completing tasks on time.
Technical Support Representative
Concentrix
·
June/2024
–
Present
Delivered exceptional support for QuickBooks Online users, resolving technical issues and providing step-by-step guidance. Managed multiple support tickets and live chat interactions simultaneously while documenting cases in CRM.
Lead Generation Specialist
Safelinx BPO
·
July/2023
–
Present
Generated and qualified leads through targeted outreach to US citizens assessing insurance needs. Managed CRM systems to track lead engagement and educated potential clients on insurance options.
Healthcare Admin Assistant
Baranggay Health Station - Malitbog
·
February/2022
–
Present
Assisted patients with inquiries providing empathetic customer service. Performed administrative tasks including data entry, filing, and organizing medical records. Collaborated with healthcare professionals.
Office Administrative Assistant
TUPAD PROGRAM - Malitbog
·
September/2020
–
Present
Organized files and paperwork efficiently while maintaining accurate records. Demonstrated attention to detail and assisted in coordinating tasks and schedules for project completion.