Virtual Assistant

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Associate Degree

English proficiency Fluent

Professional Summary

My key strengths are my strong GoHighLevel expertise, customer communication skills, and extensive background in business operations. With 4+ years of hands-on GHL experience, I’m confident managing CRM pipelines, workflows, automations, calendars, lead follow-ups, and appointment-setting processes.

With over 10 years of experience across BPO, customer service, and operations, I’m also highly organized, adaptable, and comfortable handling multiple priorities while maintaining attention to detail. I don’t just follow processes—I look for ways to improve them, solve problems, and build systems that make day-to-day operations more efficient.

Skills & Experience

Skills

Gorgias Helpdesk Platform 1-2 Years

Customer Serve & Client Support 10+ Years

Freshdesk 2-5 Years

GHL/GoHighLevel 2-5 Years

Shopify & E-COmmerce 1-2 Years

Leadership 2-5 Years

support 2-5 Years

Process Optimization 2-5 Years

- Customer Service 5-10 Years

Client Relations 5-10 Years

Network Analysis 1-2 Years

Customer Support > Chat Support >Technical Support 5-10 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support Less than 6 Months

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 5-10 Years

Human Resources > HR Management > Administrative Works > Operations Management 2-5 Years

Experience highlights

Customer Service Officer and Email Support

Glitch Productions · January/2026 – /

Caregiver

NCII Caregiving · January/2026 – /

Care for elderly, children with special needs and hospital settings

Director of Operations

Business Lead Maximizer by Tom Jackobs · January/2021 – Present

Appointment setting for doctors and fitness business owners

Telephone Operator / Night Income Auditor

Novotel Hotel, World Trade Centre Dubai · January/2018 – Present

Hotel operations including telephone operations and night income auditing

Junior Network Analyst and Technical Support

Conectys Multilingual Services Philippines · January/2015 – Present

Network analysis and technical support for Guest-Tek Interactive Entertainment Ltd

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