Skills
Customer Support > Chat Support
2-5 Years
Experience highlights
Patient Intake Specialist
Urgent Dental Center and Family Dentistry
·
January/2024
–
Present
. Collect and verify patient information (personal details, dental history, and insurance)’
. Schedule and confirm appointments.
. Send appointment reminders via call, chat, and email.
. Update patient records in the dental practice management software.
Chat Sales Associate
Ttec Phils
·
September/2022
–
Present
. Caters to customer sales inquiries, both existing and new, when it comes to updated
promotions.
. Processing and closing sales( new service, add new line/s, new devices for both home
internet and cellular
. Tracking orders