General VA

Verified

$6/hr

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Outline

Looking for Full-Time work (10 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented Property Management and Administrative Support professional with over 9 years of combined experience in customer service, remote team

Skills & Experience

Skills

Customer Support 5-10 Years

Experience highlights

Property Management Assistant

RedAwning · October/2023 – Present

 Coordinated cleaning schedules and maintenance for short-term rental properties.

 Managed restocking and ensured timely delivery of supplies.

 Communicated with guests and owners to resolve issues and confirm satisfaction.

 Used Google Sheets and Trello to track property readiness and repair status.

 Key Achievement: Maintained a 100% guest satisfaction rate across 30+ service tickets
monthly.

Manager

Roadway Rescues · March/2023 – Present

 Led daily coordination of roadside assistance services.
 Monitored incoming service calls and assigned drivers accordingly.
 Maintained customer service standards while meeting urgent dispatch timelines.

Customer Support

NY Locksmith · March/2022 – Present

 Assisted customers with lockout services and ETA updates.
 Coordinated with field techs to ensure timely service completion.
 Handled inbound requests using WhatsApp and internal CRM tools.

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