CSR Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (6 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

Results-driven Customer Service Representative with 5 years of experience in the Business Process Outsourcing (BPO) industry, delivering exceptional customer support through phone, email, and chat channels. Skilled in resolving customer concerns efficiently, handling high-volume interactions, and maintaining strong customer satisfaction. Recognized for strong communication skills, adaptability, attention to detail, and the ability to thrive in fast-paced environments. Committed to providing outstanding customer experiences while contributing to team and organizational success.

Skills & Experience

Skills

Office and Administration > Adaptability 2-5 Years

Office and Administration > Data Entry > Encoding 2-5 Years

Communication, Critical Thinking, Patience, Leadership, Organization, Time Management, Teamwork, Listening. 2-5 Years

CRM Proficiency 2-5 Years

Experience highlights

Social Media VA

Yeshiva World News · August/2021 – Present

Managed the daily content queue ensuring news is posted in a time sensitive manner.

Company Secretary

Center Fresh Supermarket · October/2021 – Present

Processed invoices, update stock databases and verify receipts.

Sales and Service Specialist

iQor Philippines · June/2014 – Present

Handled inbound and outbound calls, chats and emails to support service and sales operations.

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