Virtual Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (40 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

I am a dedicated virtual assistant with an experienced of Customer Support for 7 years and Quality Assurance Analyst for 2 years.

Skills & Experience

Skills

Customer Support 5-10 Years

Customer Support > Customer Relationship Management 5-10 Years

Appointment Setter 1-2 Years

Account Executive > Microsoft 365 1-2 Years

ChatGPT Less than 6 Months

Asana 1-2 Years

- Customer Service Less than 6 Months

Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 1-2 Years

HIPAA Compliance Less than 6 Months

Project Management > Asana > Monday > Trello 1-2 Years

CRM > Salesforce Less than 6 Months

Basic Graphic Design>Canva Less than 6 Months

Google Workspace 1-2 Years

- Zoom 1-2 Years

Customer Support > Chat Support> Email Support> Shopify>Zendesk Less than 6 Months

Experience highlights

Customer Service Representative

Concentrix · November/2024 – Present

Assisted 50+ healthcare members daily with benefits, claims, eligibility inquiries. Maintained 100% HIPAA compliance while documenting interactions. Coordinated with providers and internal departments to resolve escalated cases.

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