Virtual Assistant | Administrative & Customer Support Specialist | Helping Businesses Stay Organized

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I take pride in being a reliable partner to every client I work with, someone who gets things done and genuinely cares about the people I support.

Skills & Experience

Skills

Customer service > Sales Representative > Customer Support > Chat Support 5-10 Years

Experience highlights

E-commerce Customer Support Specialist

O&M Electronics · February/2023 – Present

Provided high-quality customer service for online retail clients, handling inquiries, refunds, and product issues.
Utilized tools such as Stripe for payment assistance and RingCentral for client communication.
Maintained high satisfaction ratings by resolving issues promptly and professionally.

Telemarketer

Offices of Brian Sikora · January/2021 – Present

Delivered targeted promotional calls to prospective clients, achieving consistent conversion goals.

Lead Generation Specialist

Heyday Digital Media · March/2021 – Present

Conducted market research and identified qualified leads to support sales campaigns.

Appointment Setter

Study.com · March/2021 – Present

Managed outbound scheduling campaigns and coordinated client calls effectively.

Sales Manager

UCPRA · June/2021 – Present

Oversaw sales operations, managed lead pipelines, and developed strategies to increase customer acquisition and retention.
Mentored team members and ensured alignment with company goals and performance metrics.
Enhanced operational efficiency through optimized communication and reporting tools.

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