Skills
Customer Support
2-5 Years
Multitasking & Time Management
2-5 Years
Strong Verbal and Written Communication
2-5 Years
Google Workspace ( Docs, Sheets, Drive, Gmail, Calendar )
2-5 Years
Data Entry & Record Keeping
1-2 Years
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
2-5 Years
Canva
Less than 6 Months
Experience highlights
Owner
Bmra ONLINE SHOP
·
February/2022
–
Present
Independently ran an online retail business, managing daily operations, inventory, and order processing. Handled customer service, supplier coordination, and basic financial reporting, while creating marketing content and correspondence developing strong organizational, communication, and problem-solving skills along the way.
Receptionist and General Office Administrator
Hilton Dubai
·
June/2016
–
Present
Provided front desk and administrative support in a fast-paced hospitality environment greeting visitors, managing phone inquiries, scheduling, and travel/calendar coordination. Handled email correspondence, data entry, and filing while maintaining a professional workspace. Delivered accurate information to guests and clients, and consistently managed sensitive information with discretion.