Virtual Assistant - Web Design and Social Media Strategist

Verified

$8/hr

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Outline

Looking for Freelance work (8 hours/day) at $8/hour

Associate Degree

English proficiency Conversational

Professional Summary

Experienced Virtual Assistant specializing in content, social media support, and Canva design for service businesses.

Skills & Experience

Skills

Design > Graphic Design > Canva 2-5 Years

Social Media Management & Content Scheduling 2-5 Years

Content & copywriting 1-2 Years

Experience highlights

Social Media Manager Team Specialist

Smart Blondes Marketing · August/2022 – /

Team Specialist @ Smart Blondes Marketing (Freelance) Helping brands get noticed and stay relevant since 2022. At Smart Blondes Marketing, I thrive at the intersection of trend-spotting and strategic planning. Whether it's managing community engagement or spearheading a viral campaign, my focus is always on creating authentic connections that drive growth.

Sales Agent (Voice)

Afni Inc · May/2019 – Present

Handled inbound voice calls to facilitate satellite radio subscriptions for a leading US-based broadcaster.

Boosted operational efficiency by mastering CRM tools and maintaining low Average Handle Times (AHT).

Translated product features into customer benefits to drive sales conversions and meet daily quotas.

Ensured 100% compliance with quality and security protocols during payment processing.

Administrative Chat support

51talk PH · July/2016 – Present

Administrative Support Specialist (Chat & Operations)

Provided high-level administrative and chat-based support to an online teaching team, specializing in technical troubleshooting and payroll administration.

Systems Support: Diagnosed and resolved platform and lesson-access issues in real-time via chat, minimizing downtime for educators and students.

Payroll & Compensation: Managed teacher payroll inquiries, audited hours worked, and coordinated with the finance department to ensure timely

Hotel Reservation Specialist

Hilton |Teleperformance PH · December/2014 – Present

Hotel Reservations Specialist

Managed end-to-end booking processes for individual stays and group accommodations, specializing in logistical planning for parking and guest accessibility.

Handled high-volume inquiries for weddings and special events, acting as the initial consultant to match guests with the ideal venue and package.

Improved guest satisfaction scores by providing personalized recommendations and maintaining a "first-call resolution" approach to inquiries.

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