Customer Support Virtual Assistant

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Associate Degree

English proficiency Fluent

Professional Summary

Detail-oriented Virtual Assistant with 3+ years of experience in administrative support, customer service, and document management. Known for being re

Skills & Experience

Skills

Email and Chat Support 2-5 Years

Proficiency in Microsoft Office Suite and Administrative tasks 1-2 Years

Customer Service & Client Support 2-5 Years

Calendar Management & Meeting Coordination 1-2 Years

Document Preparation & Record Keeping 1-2 Years

Experience highlights

Cold Calling & Admin Support

Ronsin Litigation Support Services · January/2024 – Present

Provided litigation support by managing legal documents, coordinating with attorneys, and ensuring accurate
and timely handling of case materials. Assisted with case preparation and maintained organized records to
support efficient legal processes

Chat Support

Mama Vista · January/2024 – Present

Effectively managed customer relations by delivering prompt, friendly, and knowledgeable support
throughout the entire purchasing process on the model’s website. Assisted clients with product inquiries,
order placement, payment issues, and post-purchase follow-ups. Ensured customer satisfaction by resolving
concerns quickly and maintaining clear communication, contributing to repeat business and positive user
experiences

Chat Support

Aces Empire · January/2023 – Present

Delivered high-quality customer service to clients purchasing items through the model's online platform.
Assisted with product inquiries, order processing, payment issues, and post-purchase concerns. Ensured a
smooth, efficient, and satisfactory shopping experience by providing timely and courteous support across
communication channels.

Chat Support

Labet · January/2022 – Present

Managed and resolved customer complaints related to betting site performance and user issues. Provided
dedicated virtual assistance to VIP players, ensuring a personalized and enhanced betting experience through
proactive support and account management.

Lead CRM Specialist

PPPoker · August/2000 – Present

Handled player inquiries related to account activity, deposits, withdrawals, game feedback, and overall
betting experience. Ensured timely and accurate support to enhance user satisfaction. Maintained a detailed
audit trail of all transactions, including time, date, amount, and reference numbers, to ensure accuracy and
accountability

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