Virtual Assistant | Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Over 1 and a half years of customer service experience in telecommunications and travel/booking industries.

Skills & Experience

Skills

Communication Skills 1-2 Years

Microsoft Office 1-2 Years

Problem solving skill 1-2 Years

Google Suites & Microsoft Office 1-2 Years

Experience highlights

Blended Account Advisor I

Concentrix CVG Philippines Inc. · May/2023 – Present

- Handling inbound and outbound calls for users who has concerns with their accounts and reservations.
- Mediating between guests and hosts to resolve issues and to arrive at the best resolution.
- Basic troubleshooting, and assist basic invoicing.

Account Associate

VXI Global Holdings · October/2022 – Present

- Take incoming calls from customers who have technical issues or billing queries.
- Basic troubleshooting for technological issues,
- Basic invoicing concerns clarifications assists service upgrades and sales.

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