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Paul Michael S.

A+ Virtual EXECUTIVE ASSISTANT | Customer Service PRO | Chat & Email

Verified
$10/hr

Outline

Looking for Full-Time work (10 hours/day) at $10/hour

Bachelor's Degree

English proficiency Native

Professional Summary

Adaptable, quick learner, strong customer relationships, problem solver, over 7 years in customer support and virtual assistance.

Skills & Experience

Skills

𝘾π™ͺπ™¨π™©π™€π™’π™šπ™§ π™Žπ™ͺπ™₯π™₯𝙀𝙧𝙩 & π™Žπ™šπ™§π™«π™žπ™˜π™š 𝙋𝙧𝙀 5-10 Years
π™€π™’π™–π™žπ™‘ π™Žπ™ͺπ™₯π™₯𝙀𝙧𝙩 𝙖𝙣𝙙 π™ˆπ™–π™£π™–π™œπ™šπ™’π™šπ™£π™© 5-10 Years
π˜Ύπ™–π™‘π™šπ™£π™™π™–π™§ π™ˆπ™–π™£π™–π™œπ™šπ™’π™šπ™£π™© & π™Žπ™šπ™¨π™¨π™žπ™€π™£ π˜Ύπ™€π™€π™§π™™π™žπ™£π™–π™©π™žπ™€π™£ 5-10 Years
π˜Όπ™™π™’π™žπ™£π™žπ™¨π™©π™§π™–π™©π™žπ™«π™š 𝙏𝙖𝙨𝙠𝙨 & π˜½π™€π™€π™ π™žπ™£π™œ π™ˆπ™–π™£π™–π™œπ™šπ™’π™šπ™£π™© 5-10 Years
π˜Ύπ™π™–π™© π™Žπ™ͺπ™₯π™₯𝙀𝙧𝙩 π™‰π™žπ™£π™Ÿπ™– 5-10 Years
π™‹π™§π™€π™Ÿπ™šπ™˜π™© π™π™§π™–π™˜π™ π™žπ™£π™œ & π™ˆπ™žπ™‘π™šπ™¨π™©π™€π™£π™š π™ˆπ™€π™£π™žπ™©π™€π™§π™žπ™£π™œ 5-10 Years
π˜Ύπ™€π™£π™›π™žπ™™π™šπ™£π™©π™žπ™–π™‘ π™ƒπ™–π™£π™™π™‘π™žπ™£π™œ & π™Šπ™₯π™šπ™§π™–π™©π™žπ™€π™£π™¨ π™Žπ™©π™§π™šπ™–π™’π™‘π™žπ™£π™žπ™£π™œ 5-10 Years
π˜Ύπ™‘π™–π™žπ™’π™¨ π™‹π™§π™€π™˜π™šπ™¨π™¨π™žπ™£π™œ 2-5 Years
π™†π™”π˜Ύ π˜Ύπ™€π™’π™₯π™‘π™žπ™–π™£π™˜π™š 2-5 Years
π™ƒπ™šπ™–π™‘π™©π™π™˜π™–π™§π™š π™Žπ™ͺπ™₯π™₯𝙀𝙧𝙩 2-5 Years
π™‡π™šπ™–π™™ π™‚π™šπ™£π™šπ™§π™–π™©π™žπ™€π™£ 2-5 Years
π™Žπ™–π™‘π™šπ™¨-π˜Ώπ™§π™žπ™«π™šπ™£ 𝙖𝙣𝙙 π™Šπ™ͺ𝙩𝙗𝙀π™ͺ𝙣𝙙 π™Žπ™–π™‘π™šπ™¨ 𝙀𝙭π™₯π™šπ™§π™© 5-10 Years
π™π™šπ™‘π™–π™©π™žπ™€π™£π™¨π™π™žπ™₯ π™ˆπ™–π™£π™–π™œπ™šπ™’π™šπ™£π™© 5-10 Years
π˜Ύπ™π™ˆ π™π™©π™žπ™‘π™žπ™―π™–π™©π™žπ™€π™£ 2-5 Years
π™ˆπ™ͺπ™‘π™©π™žπ™©π™–π™¨π™ π™žπ™£π™œ π™†π™žπ™£π™œ 10+ Years

Experience highlights

VA - Inside Sales Representative
QUANTA - Power Engineering Services Β· August/2020 – Present
I managed client communications, processed orders, and generated leads as an inside sales representative and virtual assistant for an engineering services company. In order to promote business growth, my role involves updating CRM data, optimizing sales processes, and making sure everything runs well.
VA - Administrative Assistant
Spring Health Products Β· August/2020 – Present
I coordinated orders, assisted with administrative tasks, and handled customer communications while working as a virtual assistant for a dental manufacturing firm. My responsibilities included keeping accurate records, ensuring that orders were completed on time, and coordinating with the sales forceβ€”all of which contributed to the overall smoother operation of the business.
Customer Support / Customer Service Representative
BPO Companies Β· January/2016 – Present
Serving customers in customer service for over seven years in several kinds of industries, such asΒ banking, business coaching, home and auto insurance, healthcare, and reservations, I've acquired my skills to handle a wide range of client needs, find ways to solve challenging problems, and assure client satisfaction. My professional experience includes handling claims, helping with KYC compliance, and providing tailored support for maintaining lasting relationships with customers.
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