Customer Service Specialist

Verified

$5/hr

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Outline

Looking for Part-Time work (4 hours/day) at $5/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

I’m organized, reliable, and detail-oriented, with over 5 years of customer support experience. My strengths include communication, handling administrative tasks, managing information accurately, following processes, and providing professional customer service. I’m also comfortable learning new tools and adapting to different workflows.

Skills & Experience

Skills

Communication 5-10 Years

outlook 5-10 Years

- Customer Service 5-10 Years

Records Management 5-10 Years

MS Teams 5-10 Years

Data entry & database management 5-10 Years

• Time Management 5-10 Years

*Administrative Support - 2-5 Years

Experience highlights

Customer Support Specialist

Cognizant Technology Solutions Inc · November/2020 – /

Managed inbound and outbound communications with exceptional customer service. Resolved inquiries efficiently, maintained accurate records, and handled confidential information securely. Used MS Teams, Jabber, Outlook, Trizetto, Facets, TMG, CHC TMG.

Administrative Assistant

DCMJR Corp · April/2018 – Present

Managed executive correspondence, scheduling, and document systems. Prepared reports, processed invoices, and supervised support staff to improve efficiency and maintain workflow consistency.

Customer Service Representative

KUDO Support · March/2015 – Present

Delivered professional customer support via chat and email. Resolved inquiries and technical issues while maintaining high satisfaction standards in a fast-paced environment.

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