Skills
Virtual Assistance
2-5 Years
Customer Support > Insurance > Prior Authorization
2-5 Years
Human Resources > Recruiting > Talent Acquisition
1-2 Years
Team Leadership
2-5 Years
Professional Communication
10+ Years
Google
1-2 Years
Applicant Tracking System > Zoho
1-2 Years
Back Office Healthcare Insurance Coordinator
5-10 Years
Amadeus
2-5 Years
- Customer Service
10+ Years
Call
10+ Years
Customer Support > Email & Chat Support
10+ Years
HR ADMINISTRATION
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
10+ Years
Customer Service>Sales
2-5 Years
Experience highlights
HR & Administrative Officer - Talent Acquisition and Engagement Specialist
JustMe Digital Marketing Services
·
April/2025
–
Present
HR and Administrative Officer handling talent acquisition and employee engagement for digital marketing services company.
Sales Representative / Call & Email Support
Print Pro
·
September/2024
–
Present
Sales representative providing call and email support for US publishing account.
Call, Chat & Email Support
Concentrix
·
February/2024
–
Present
Multichannel support specialist handling call, chat, and email for Google and YouTube accounts.
Customer Service Representative
Virtual Buddy 24/7
·
January/2023
–
Present
Customer service representative for US healthcare insurance account providing 24/7 support.
Customer Service Representative / Prior Authorization Specialist
Newmedia Internet Exchange
·
May/2021
–
Present
Prior authorization specialist for US healthcare insurance account with customer service responsibilities.