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Melchor D.

HR & Administration | Virtual Assistance | Talent Acquisition | Customer Service | Client Relations

Verified
$10/hr

Outline

Looking for Part-Time work (6 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Versatile and results-driven professional with experience in Human Resources, Virtual Assistance, Customer Service, and Administrative Operations. Skilled in talent acquisition, recruitment coordination, client relations, customer support, email management, data entry, and office administration. Strong communication, organizational, and problem-solving abilities, with a proven capacity to manage multiple responsibilities, support business operations, and deliver excellent service to clients and stakeholders.

Skills & Experience

Skills

Virtual Assistance 2-5 Years
Customer Support > Insurance > Prior Authorization 2-5 Years
Human Resources > Recruiting > Talent Acquisition 1-2 Years
Team Leadership 2-5 Years
Professional Communication 10+ Years
Google 1-2 Years
Applicant Tracking System > Zoho 1-2 Years
Back Office Healthcare Insurance Coordinator 5-10 Years
Amadeus 2-5 Years
- Customer Service 10+ Years
Call 10+ Years
Customer Support > Email & Chat Support 10+ Years
HR ADMINISTRATION 1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 10+ Years
Customer Service>Sales 2-5 Years

Experience highlights

HR & Administrative Officer - Talent Acquisition and Engagement Specialist
JustMe Digital Marketing Services · April/2025 – Present
HR and Administrative Officer handling talent acquisition and employee engagement for digital marketing services company.
Sales Representative / Call & Email Support
Print Pro · September/2024 – Present
Sales representative providing call and email support for US publishing account.
Call, Chat & Email Support
Concentrix · February/2024 – Present
Multichannel support specialist handling call, chat, and email for Google and YouTube accounts.
Customer Service Representative
Virtual Buddy 24/7 · January/2023 – Present
Customer service representative for US healthcare insurance account providing 24/7 support.
Customer Service Representative / Prior Authorization Specialist
Newmedia Internet Exchange · May/2021 – Present
Prior authorization specialist for US healthcare insurance account with customer service responsibilities.
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