Skills
Accounting > Financial Accounting
1-2 Years
Customer Support
2-5 Years
Customer Support > Sales Support > Account Retention
1-2 Years
Service upselling, customer relations ,product sales
1-2 Years
Office and Administration > Critical Thinking
1-2 Years
Experience highlights
Financial Customer Support
MODER SOLUTIONS
·
April/2023
–
Present
Handles Real Estate Mortgage
Handles Servicing of the loan
Upselling
Retention Specialist
Select Voice Com
·
October/2022
–
Present
Role is to save the customers from cancelling
Handles billing, payments, account information
Tier 2 Back office Representative
Intouch CX
·
January/2022
–
Present
Handles cases, troubleshooting software
Reporting bugs, testing new products.
Account creation