VA/ Technical Support/ Customer Service/ Chat and Sales support/ Social Media Management Instagram a

Verified

$8/hr

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Outline

Looking for Part-Time work (4 hours/day) at $8/hour

High School Diploma

English proficiency Fluent

Professional Summary

🚀 Virtual Assistant | Customer Support & Technical Expert
“I help businesses save time, boost customer satisfaction, and streamline operations with reliable support and technical expertise.”

🌟 About Me
With over five years of proven success in the BPO industry, I specialize in customer sales, service, chat and technical support. I bring a unique blend of technical know‑how, administrative efficiency, and client relationship management that helps businesses streamline operations and deliver exceptional customer experiences.

🔑 Core Skills
Customer Sales & Service Excellence

Appointment Scheduling & Calendar Management

Order Processing & Billing Oversight

Technical Troubleshooting (Telecom & IT)

Ticketing & Workflow Management (Salesforce, HubSpot)

Workforce & Schedule Management (NICE WFM)

Social Media Support (Instagram reposting, research, reels & stories)

Strong Communication & Collaboration across platforms

Skills & Experience

Skills

Sales 2-5 Years

Social Media Management 1-2 Years

Cusomer service 2-5 Years

Technical Supprt 2-5 Years

Chat & Email Support 2-5 Years

Experience highlights

Technical Support/Customer Service and Admin

Concentrix · April/2019 – Present

Contact Details Are Private

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