Operations & Quality Leader | Portfolio Strategy & SLA Optimization | Customer Success

Verified

$20/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $20/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Results-driven Operations, Quality, and Portfolio Leader with over 13 years of progressive experience at BPI MS Insurance Corporation, a joint venture between Bank of the Philippine Islands and Mitsui Sumitomo Insurance Group – Japan (MSIG-MS&AD). Proven track record in directing cross-functional teams, overseeing high-value business partner portfolios, cascading strategic targets, enforcing strict SLAs, and executing process optimization initiatives. Skilled in bridging high-level strategic objectives with structured operational execution, governance, and quality compliance.

Skills & Experience

Skills

Portfolio and Relationship Management 10+ Years

Process Improvement & Optimization 10+ Years

Leadership & Management Skills 10+ Years

Leadership & People Management 10+ Years

Client Acquisition and Retention 10+ Years

Underwriting 10+ Years

Process Optimization & Workflow Design 10+ Years

Business Reporting Governance 10+ Years

QUALITY MANAGEMENT SYSTEM Internal Quality Auditor 2-5 Years

Compliance & Risk Controls 10+ Years

Experience highlights

CORPORATE SALES MANAGER (OPERATIONS AND PORTFOLIO LEADERSHIP)

BPI MS INSURANCE CORPORATION · March/2012 – Present

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In