Virtual Medical Assistant

Verified

$10/hr

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Outline

Looking for Freelance work (8 hours/day) at $10/hour

Postgraduate Degree

English proficiency Native

Professional Summary

Pharmacy Graduate with Experience in Medical Documentation, Patient Care, and Administrative Support

Skills & Experience

Skills

Customer Support 5-10 Years

Office and Administration > Administrative Support 5-10 Years

Appointment Setting 5-10 Years

Medical Scribe 2-5 Years

Virtual Medical Assistant 2-5 Years

taking calls , speaking with foreign people . 5-10 Years

Experience highlights

Appointment Setter

BioSonic Technologiess · March/2024 – Present

I worked until March 2025

Lead Generation:
Qualifying Leads:
Handling Objections:
Scheduling Appointments:
Follow-Up:
Cold calling:

Tools and Platforms:
• I utilized GOHIGHLEVEL as our CRM platform
• I used

contactinfoh as our VoIP service provider

Medical Virtual Assistant

Freelance · May/2021 – Present

• Managed patient appointments, scheduling, and calendar coordination for healthcare providers.
• Handled administrative tasks such as data entry, record-keeping, and updating patient information.
• Responded to patient inquiries via phone, email, and chat, providing accurate and professional assistance.
• Transcribed medical notes and documents, ensuring accuracy and confidentiality.
• Managed electronic health records (EHR) and updated patient histories as needed.
• Ensured HIPAA compliance an

Online ESL Teacher

Mint 05 · February/2018 – Present

• Provided virtual instruction to non-native English speakers, enhancing communication and comprehension skills.
• Created and maintained lesson records, ensuring accurate tracking of student progress and attendance.
• Managed administrative tasks, including scheduling classes, preparing reports, and organizing lesson plans.
• Developed clear communication strategies to explain complex topics effectively—a skill useful for patient communication.
• Utilized virtual platforms for online teaching,

Customer Service Call Center Representative

Convergys · July/2014 – Present

• Assisted eBay sellers and buyers through inbound calls, resolving issues related to listings, payments, shipping, and account management.
• Guided sellers on improving listings, handling disputes, and optimizing their eBay selling experience.
• Supported buyers with order tracking, returns, refunds, and purchase-related concerns.
• Ensured accurate and timely resolution of customer issues while maintaining quality and compliance standards.
• Provided clear, professional communication to delive

Pharmaceutical Industry Pharmacist Internship

E.L. Laboratories Inc. · June/2013 – Present

• Assisted in documenting drug formulations and ensuring compliance with regulatory standards.
• Recorded and organized data for quality control, product testing, and manufacturing processes.
• Supported report preparation for pharmaceutical research and product analysis.
• Handled administrative tasks, including filing, data entry, and maintaining confidential records.
• Collaborated with cross-functional teams to ensure accuracy in pharmaceutical documentation.

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