Skills
Content Moderation
1-2 Years
Chat & Email Support
2-5 Years
Call Center Agent In bound and Out bound
1-2 Years
1-2 Years
Communication
2-5 Years
Teamwork
2-5 Years
Executive Assistance
Less than 6 Months
Spreadsheet Management
2-5 Years
~Data Entry
2-5 Years
- Customer Service
2-5 Years
Email Communication
2-5 Years
• Time Management
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
social media managemet, editing in canva
Less than 6 Months
Invoice Entry
Less than 6 Months
Experience highlights
Executive Assistant
U.S.-based Leadership Coaching facility
·
January/2026
–
Present
Managed executive calendars, email communications, and meeting coordination for CEO. Acted as strategic partner coordinating internal and external stakeholders for critical initiatives.
Customer Account Support Specialist
DEXCO
·
January/2025
–
Present
Streamlined onboarding and setup of Continuous Glucose Monitoring devices for diabetic patients, improving glucose management and health outcomes.
Chat Support Representative
CONCENTRIX
·
January/2023
–
Present
Resolved user account management, recovery, and access issues with timely troubleshooting to ensure seamless customer experience.
Content Moderator
CONCENTRIX
·
January/2023
–
Present
Investigated and resolved trademark infringement reports to enforce platform policies and ensure compliance with intellectual property guidelines.
