E-Commerce Operations & Customer Support Specialist | Order Management | Fulfillment

Verified

$5/hr

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Outline

Looking for Part-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I’m an E-commerce & Customer Support Specialist with 6+ years of combined experience in customer service, e-commerce operations, order management, and data management. I currently support US-based e-commerce operations, handling customer inquiries, order processing, webstore administration, fulfillment coordination, tracking, vendor follow-ups, and sales support.

I’m detail-oriented, organized, reliable, and comfortable working independently in a remote environment. I’m experienced in managing multiple tasks while maintaining accuracy and providing timely, professional customer support.

I’m available for part-time remote opportunities where I can help businesses with e-commerce operations, customer support, order management, administrative tasks, and day-to-day operational support.

Skills & Experience

Skills

2-5 Years

Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 2-5 Years

E-commerce Operations 5-10 Years

Remote Work 5-10 Years

Invoice processing 2-5 Years

E-commerce Order Fulfillment > Order Entry > Order Processing 5-10 Years

~Data Entry 2-5 Years

Cost Estimate > Microsoft Excel 2-5 Years

Customer service > Sales Representative > Customer Support 5-10 Years

Vendor coordination 2-5 Years

Google Workspace 2-5 Years

E-Commerce Management > Product Listing 2-5 Years

Experience highlights

E-Commerce Associate

Zebra Marketing (DCX PH Inc.) · January/2023 – /

Managed branded promotional product webstores using BrightSites/OMG. Processed orders via Syncore, coordinated with vendors on production updates and shipping schedules.

Customer Support Specialist

TeleTech Customer Care Management Phils Inc. · January/2021 – Present

Provided financial account customer support via phone, email, and live chat. Handled escalated cases and documented customer interactions following compliance guidelines.

Freelance Data Annotator

Appen · January/2020 – Present

Performed AI data annotation and quality review for machine learning training projects.

Invoice Data Entry Specialist

Yngen Datacom Corp · January/2018 – Present

Extracted, verified, and entered invoice data into databases. Maintained accurate records and ensured data integrity.

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