Skills
Customer Service Representative
5-10 Years
Meeting Preparation & Note-taking
2-5 Years
Email, Calendar & Schedule Management
5-10 Years
Appointment Setting & Lead Generation
2-5 Years
Transcription ,Typing, editing microsoft
5-10 Years
Data Entry , Email Handling , Organizational Management.
5-10 Years
Social Media Management (basic posting & engagement)
2-5 Years
Adept in call handling, trained in US healthcare insurance. Coolheaded always
2-5 Years
CRM Management – Using tools like GoHighLevel, HubSpot
2-5 Years
Content Creation Social Media Strategy Community Management Analytics & Reporting Graphic Design (Canva) Caption Writing Content Scheduling
2-5 Years
Experience highlights
Executive Assistant
MedVA
·
January/2024
–
Present
Coordinated and scheduled meetings; contacted patients via phone, email,
and text to confirm appointments.
Acted as a concierge, assisting patients with a range of needs and ensuring a
smooth clinic experience.
Prepared doctor's notes and documentation; verified insurance benefits and
eligibility.
Created carousel-style social media posts for Instagram and TikTok.
Administrative Assistant
BruntWork
·
June/2021
–
Present
Maintained consistent email communication with speakers and followed up to
ensure timely participation.
Collected, reviewed, and organized required documents and forms.
Handled transcription, data entry, and Excel management; designed social
media posts using Canva.
Real Estate Executive VA
Memphis Prime Home
·
June/2018
–
Present
Researched property owners' information and entered it into a CRM for lead
generation.
Called homeowners to qualify leads using 4 criteria: condition, motivation,
pricing, and timeline.
Managed clients' emails and schedules via GSuite; prepared and organized
contracts and documents.
Healthcare Representative
Everise
·
October/2015
–
Present
Assisted customers with medication orders, refills, and basic health insurance
inquiries.
Processed payments, tracked orders, issued refunds, and even
compensation.