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Kenneth Joshua M.

Executive Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Virtual Assistant with 8+ years of experience supporting healthcare, real estate, and administrative operations.

Skills & Experience

Skills

Customer Service Representative 5-10 Years
Meeting Preparation & Note-taking 2-5 Years
Email, Calendar & Schedule Management 5-10 Years
Appointment Setting & Lead Generation 2-5 Years
Transcription ,Typing, editing microsoft 5-10 Years
Data Entry , Email Handling , Organizational Management. 5-10 Years
Social Media Management (basic posting & engagement) 2-5 Years
Adept in call handling, trained in US healthcare insurance. Coolheaded always 2-5 Years
CRM Management – Using tools like GoHighLevel, HubSpot 2-5 Years
Content Creation Social Media Strategy Community Management Analytics & Reporting Graphic Design (Canva) Caption Writing Content Scheduling 2-5 Years

Experience highlights

Executive Assistant
MedVA · January/2024 – Present
Coordinated and scheduled meetings; contacted patients via phone, email,
and text to confirm appointments.
Acted as a concierge, assisting patients with a range of needs and ensuring a
smooth clinic experience.
Prepared doctor's notes and documentation; verified insurance benefits and
eligibility.
Created carousel-style social media posts for Instagram and TikTok.
Administrative Assistant
BruntWork · June/2021 – Present
Maintained consistent email communication with speakers and followed up to
ensure timely participation.
Collected, reviewed, and organized required documents and forms.
Handled transcription, data entry, and Excel management; designed social
media posts using Canva.
Real Estate Executive VA
Memphis Prime Home · June/2018 – Present
Researched property owners' information and entered it into a CRM for lead
generation.
Called homeowners to qualify leads using 4 criteria: condition, motivation,
pricing, and timeline.
Managed clients' emails and schedules via GSuite; prepared and organized
contracts and documents.
Healthcare Representative
Everise · October/2015 – Present
Assisted customers with medication orders, refills, and basic health insurance
inquiries.
Processed payments, tracked orders, issued refunds, and even
compensation.
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