Skills
Accounting
1-2 Years
Less than 6 Months
Data Analysis
1-2 Years
Tax Compliance
Less than 6 Months
- Customer Service
1-2 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
Less than 6 Months
Accounting > Bookkeeping > QuickBooks Online
1-2 Years
Payroll Management
1-2 Years
Office and Administration > Admin Data Processing > SAP
Less than 6 Months
Customer Support > Chat Support >Technical Support
1-2 Years
Basic Graphic Design>Canva
Less than 6 Months
Report writing
1-2 Years
HR ADMINISTRATION
Less than 6 Months
Google Workspace
1-2 Years
Experience highlights
QuickBooks Online Trainer
Concentrix
·
August/2025
–
/
Trains and onboards new hires on QuickBooks Online and Payroll platforms. Serves as primary contact for client inquiries and support.
Advisor 1 - Technical Support (QuickBooks & Payroll Specialist)
Concentrix
·
October/2024
–
Present
Managed QuickBooks Online Payroll accounts. Corrected Form W-2s and resolved complex payroll tax discrepancies for regulatory compliance.
HR/Admin Staff Assistant
Rizhle Construction and Development Corporation
·
January/2024
–
Present
Managed 201 files, assisted with employee performance administration, handled payroll, and prepared liquidation reports for petty cash.
Customer Service Representative / Customer Support & Data Analyst
Wipro
·
October/2020
–
Present
Provided customer assistance, analyzed issues and complaints, and prepared detailed reports translating support trends into actionable insights.
