Skills
Accounting > Accounts Receivable > Collection
1-2 Years
Customer Support > Chat Support
6 Months to 1 Year
Customer Support > Email Support
6 Months to 1 Year
Office and Administration > Admin Data Processing?
1-2 Years
Experience highlights
Collections Analyst
Foundever
·
October/2023
–
Present
Experienced Collections Analyst skilled in account reconciliation, payment follow-ups, and resolving billing issues. Proven ability to reduce delinquency rates and maintain positive client relationships through effective communication and attention to detail.
Technical and Customer Service Representative
Answer800
·
July/2023
–
Present
Chat/Email Support
Freight Process Outsourcing Solutions Inc.
·
January/2022
–
Present
Customer support professional with experience in handling chat and email inquiries, resolving issues promptly, and ensuring customer satisfaction. Skilled in multitasking, clear communication, and using CRM tools to manage support tickets efficiently.
