Skills
Medical Va
2-5 Years
2-5 Years
Administrative Tasks
5-10 Years
Accounting > Accounts Payable > Billing Support
5-10 Years
List building
2-5 Years
~Data Entry
10+ Years
Remote Desktop Support
2-5 Years
Accounting > Bookkeeping > QuickBooks
2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation
2-5 Years
Customer service > Sales Representative > Customer Support
10+ Years
Customer Service > Payment Processing
10+ Years
Customer Support > Chat Support >Technical Support
5-10 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
5-10 Years
Experience highlights
Medical Virtual Assistant
Gastroenterology Associates of Central Georgia, LLC
·
January/2026
–
Present
Registered Nurse and Medical Virtual Assistant with extensive experience in the U.S. healthcare system. Skilled in providing virtual support by communicating with patients and pharmacies, managing incoming faxes, and routing them to the appropriate department for timely action. Experienced in calling patients to confirm appointments and ensuring smooth coordination of patient care. Highly proficient in eClinicalWorks (eCW) and knowledgeable in healthcare workflows, patient communication, and vir
Medical Virtual Assistant
The Institute of Endocrinology, Diabetes , Hormones and Health
·
April/2024
–
Present
Registered Nurse and Medical Virtual Assistant with extensive experience in the U.S. healthcare system. Experienced in providing virtual support by communicating with patients and pharmacies, coordinating healthcare-related concerns, and ensuring timely and professional communication. Highly skilled in eClinicalWorks (eCW), with a strong background in virtual patient care and healthcare administration.
Healthcare Billing Specialist
Omega Healthcare Inc.
·
February/2018
–
Present
Handled patient billing inquiries from USA. Customer and billing support, data entry, demographic updates, payment processing, and task escalations.
BPO Lead Generation / Nurse Intake
Executive Boutique
·
May/2016
–
Present
Handled USA patient calls regarding insurance eligibility. Data entry, payment processing, patient information updates, customer support, and insurance policy follow-ups.
BPO Tech Support Representative
Convergys Philippines Inc.
·
August/2014
–
Present
Provided technical support to USA small business owners. QuickBooks support, remote desktop support, data entry, payment processing, and billing support.
