Skills
Customer Support > Active Listening
1-2 Years
Problem Solving and Critical Thinking
1-2 Years
Empathy and Patience
1-2 Years
Communication Skills,, Empathy and Patience, Attention to Detail, Time Management, Product and Service Knowledge, Cultural Awareness
1-2 Years
Experience highlights
Customer Service Representative
Teleperfromance
·
August/2024
–
Present
Contributed to sales growth by upselling products and services based on individual customer requirements. Assisted customers in navigating the company websites and placing online orders, improving the overall user experience.
Customer Service Representative
Transcom Worldwide
·
June/2023
–
Present
Successfully managed a diverse range of queries from consumers, setting a high standard for quality support within the BPO sector.
