Geodetic Engineer | Customer Support | Technical & Administrative Specialist

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$5/hr

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Outline

Looking for Full-Time work (6 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Licensed Geodetic Engineer with diverse professional experience in land surveying, construction, infrastructure projects, and customer service. Nearly five years of BPO experience providing customer support, handling inquiries, resolving concerns, processing refunds, returns, and exchanges, and delivering effective solutions through phone and email support.

Experienced in surveying operations, technical data processing, and infrastructure projects involving roads and bridges. Proficient in AutoCAD Civil 3D, Autodesk ReCap and Agisoft Metashape.

Combines strong technical knowledge with excellent communication, problem-solving, organizational, and administrative skills. Detail-oriented, adaptable, tech-savvy, and capable of working independently in fast-paced environments.

Open to opportunities in technical support, customer service, virtual assistance, back-office operations, data entry, administrative support, and CAD drafting.

Skills & Experience

Skills

Accounting > Financial Accounting > Analysis 2-5 Years

Office and Administration > Quality Assurance 5-10 Years

Geographic Information System Analyst 2-5 Years

Accounting > Accounts Receivable > Billing > Collection 2-5 Years

Technical Documentation 2-5 Years

Microsoft Office Suite 5-10 Years

Database administration 2-5 Years

- Customer Service 5-10 Years

Cost Estimate > Microsoft Excel 5-10 Years

CRM Systems 5-10 Years

agisoft 1-2 Years

- Data entry - Data validation - Data cleaning - Data verification - Data processing 5-10 Years

Google Workspace 2-5 Years

AutoCAD Civil 3D 2-5 Years

Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management 5-10 Years

Experience highlights

Surveyor / Data Technician

ULTICON BUILDERS INC. · May/2024 – Present

Executed high-precision field data collection, verification, and technical map preparation. Converted field measurements into design files and official documentation with 100% accuracy. Managed database records and conducted quality assurance on spatial data.

Data Management Specialist

DEPARTMENT OF ENVIRONMENT AND NATURAL RESOURCES (DENR XI) · July/2022 – Present

Encoded, verified, and audited high-volume spatial and land information in government databases. Enforced data security protocols and collaborated across departments to maintain database consistency.

Customer Service Representative

VXI GLOBAL HOLDINGS B.V. & RMS COLLECT PHILIPPINES INC. · February/2017 – Present

Managed high-volume inbound customer accounts and inquiries. Resolved complex customer issues efficiently while maintaining quality assurance. Documented interactions in CRM systems and navigated multiple proprietary software platforms.

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