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Roma M.

Technical support representative, Client services coordinator , Virtual assistant, Customer care ass

Verified
$5/hr

Outline

Looking for Freelance work (8 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

Customer-focused professional dedicated to delivering exceptional service and enhancing customer satisfaction. Demonstrates strong interpersonal skill

Skills & Experience

Skills

Technical troubleshooting 1-2 Years
Customer Retention 2-5 Years
Billing processing 2-5 Years
Multitasking Abilities 6 Months to 1 Year

Experience highlights

Retention Customer Service Representative
Transcom Worldwide · May/2020 – Present
Managed sales for Comcast account.
Oversaw customer retention strategies.
Order Entry Specialist
Iqor · July/2019 – Present
Maintaining accurate records and databases.
Collaborating with teams to resolve order-related issues.
Customer Service Representative
PanAsiatic Solutions · August/2015 – Present
Oversaw procedures for activating and reactivating
StraightTalk services.
Facilitated the completion of the port process through
effective communication.
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