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James Nylrod T.

SEO Content Specialist and Data Entry Expert

Verified
$5/hr

Outline

Looking for Part-Time work (20 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented and innovative Data Entry Specialist and SEO Content Writer with extensive experience in administrative support, database management

Skills & Experience

Skills

Marketing > Content Creation > Article Writing 2-5 Years
Copyediting 5-10 Years
Administrative Support, Communication, Data Management 2-5 Years

Experience highlights

Remote SEO Content Writer
Lionhead Digital · May/2022 – Present
Created quality and SEO-optimized content for various law firm clients.
Created and fact-checked blogs for law firm clients.
Email and Chat Customer Support
ECE Dumaguete · June/2019 – Present
Handled chat and email support tickets (Account: Earnin)
Processed job tickets and vehicle information updates (Account: Lytx)
Processed business insurance applications (Account: Counterpart)
Travel Consultant
Flight Centre Travel Group Southeast Asia - StudentUniverse · November/2017 – Present
I manage airline reservation queues and verify schedule changes and updates.
I send email and outbound call correspondence to passengers regarding airline schedule changes
I send email and outbound call correspondence to airlines regarding schedule changes and alternate flight options
I assist phone agents in receiving inbound calls from passengers
I receive inbound calls from passengers and provide flight information, booking assistance, and offer miscellaneous flight add-ons
Elsevier Copyediting Team Leader/Supervisor
SPi Global Inc. · July/2011 – Present
I oversee the team's productivity and output quality
I provide coaching and relay client feedback to team members
I monitor daily attendance and generates daily output reports
I respond to confirmations from pre- and post-copyediting processes
I plans and control file allocation and distribution to team members
I coordinate with the manager on manpower planning for overtime and resource management
Copy Editor
SPi Global Inc. · August/2007 – Present
I edit articles or files in various formats (onscreen or hard copy).
I edit received (pre-edited) file, ensuring text clarity concerning spelling, grammar, and syntax; applies client style or specifications [Most files are of STM (scientific, technical, and medical) nature.]
I interpret proofreading marks and validate corrections.
I send queries to authors, as necessary, by researching as required by certain clients
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