Skills
Office and Administration > Microsoft Excel, Word and PowerPoint
10+ Years
Experience highlights
Operations Manager
Prime Liberty - Better Diabetic Living
·
May/2020
–
Present
As an Operations Manager at Better Diabetic Living, I led a team of 30 agents, improving performance, customer service, and achieving company goals. I managed daily operations, monitored team metrics, and implemented strategies to enhance efficiency and resolve challenges.
Executive Secretary
Onehalf Staffing Solutions, Inc
·
September/2016
–
Present
As an Executive Secretary at Onehalf Staffing Solutions, I managed emails, schedules, and meetings, handled correspondence, and maintained records, ensuring smooth operations and effective communication with clients and the executive team.
Customer Service Representative, Licensed 3rd Party Collection Officer
Cyber City Teleservices, INC
·
May/2007
–
Present
As a Customer Service Representative at Cyber City Teleservices, I provided exceptional service to clients, resolving inquiries and issues through phone and email. I managed customer accounts, processed orders, and ensured high satisfaction by delivering efficient and effective solutions in a timely manner.
Executive Secretary
Liberty Commercial Center
·
May/2002
–
Present
As an Executive Secretary at one of the largest malls in Legaspi City, I was responsible for providing comprehensive administrative support to the owner’s sister. My duties included managing emails, coordinating appointments, organizing meetings, and handling phone calls to ensure smooth day-to-day operations. I maintained records, prepared reports, and assisted with correspondence, demonstrating discretion and confidentiality in all tasks. I also coordinated events & managed travel arrangements
