Experience highlights
EMR Data Entry, Records Management, Scheduling, Data Entry
NTT BPO
·
April/2024
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/
Ensured the accuracy and compliance of all documents by conducting thorough verifications, maintaining high standards for record processing in line with industry regulations.
Efficiently managed and prioritized a high volume of emails, delivering prompt, professional responses while maintaining organization and meticulous attention to detail.
Technical Support Representative
AFNI Philippines
·
October/2022
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Present
Provide technical assistance via phone, email, or in-person, addressing customer inquiries and concerns, Troubleshooting and Diagnosis: Identify and resolve hardware/software issues on mobile devices (smartphones, tablets, etc.).
Mobility Sales and Customer Service Representative
VXI Global
·
September/2021
–
Present
Delivered exceptional support by managing customer inquiries, processing sales orders, and coordinating service requests. Ensured seamless communication between customers and the sales/service team, resolving issues swiftly and maintaining accurate records. Played a key role in enhancing customer satisfaction through efficient service and attention to detail in a dynamic, fast-paced environment.
