SOCIAL MEDIA MANAGEMENT | VIRTUAL ASSISTANT | CUSTOMER SERVICE REPRESENTATIVE

Dedicated and tech-savvy Customer Service Representative, Virtual Assistant, and Social Media Manager with over 5 years of remote work experience supporting clients and businesses across customer service, administrative operations, bookkeeping, and social media management. Experienced in handling customer inquiries through email, chat, and social media while maintaining positive client relationships and providing reliable, professional support.
Skilled in managing Instagram, TikTok, and Facebook accounts, creating and scheduling content, engaging with audiences, and supporting social media growth. Proficient in QuickBooks Online, Microsoft Office, Google Workspace, CRM systems, Canva, CapCut, Meta Business Suite, and other productivity and social media management tools. Organized, adaptable, detail-oriented, and capable of managing multiple tasks and priorities independently. Quick to learn new systems and workflows, with strong communication and problem-solving skills.