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Mhilferd Louie James L.

Email Support | Email Marketing | 1SS CSR for international Brands | CRM | B2B

Verified
$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Associate Degree

English proficiency Fluent

Professional Summary

Hi, I’m Louie, an Email Marketing Specialist dedicated to turning your subscriber list into loyal, paying customers. With a background in digital content and live audience engagement, I know how to capture attention and drive action. I specialize in targeted copywriting, campaign management, and CRM platforms like Klaviyo and HubSpot to build automated flows that generate revenue. If you need a proactive, adaptable marketer to optimize your campaigns, let's chat!

Skills & Experience

Skills

Customer Support > Sales Support > Food Service 1-2 Years
English Communication 5-10 Years
Photo editing> Videography 1-2 Years
Computer Skills 2-5 Years
- Customer Service 2-5 Years
Problem Resolution 1-2 Years
Customer Support >health insurance> medical billing>medical administrative>sale 1-2 Years
Design > Adobe > Photoshop>Lightroom>Photography 1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 1-2 Years
Customer Service>Sales 1-2 Years

Experience highlights

Email Support and CSR (non-voice)
ZALORA Philippines · November/2022 – /
Managed inquiries for high-profile accounts, providing secure and timely resolutions for delivery and account-related concerns. SME Level and 1SS Customer Service Representative for international brands.
Email Support and CSR (voice)
Teleperformance Molino · April/2022 – Present
Helped customers find resolutions to problems and ensure account safety and security.
Production Assistant/Videographer/Photographer
Freelance · June/2021 – Present
Assisted in carrying equipment for production and setting up lights. Captured creative shots for various projects.
Service Crew/Sales Clerk
7/11 Store · February/2020 – Present
Assisted customers politely and arranged products on shelves correctly.
Production Crew (Griller/Grillman)
Generation One Resource Service and Multi-Purpose Coop. · June/2017 – Present
Arranged food orders fast, clean, and safe at Jollibee.
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