Executive Assistant & Operations Support

Verified

$15/hr

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Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have over 10 years of experience in administrative support, executive assistance, operations, client communication, CRM management, billing, project coordination, recruiting support, outreach, and follow-up management.
In my previous Office Manager role for a U.S.-based IT company, I worked directly with the owner and handled day-to-day operations, including client and vendor communication, billing and invoicing, CRM updates, onboarding, recruiting support, SOPs, reports, scheduling, and ongoing follow-ups.
I’m comfortable working independently, figuring out next steps, and keeping priorities organized without needing constant supervision.
I also support authors and experts with podcast outreach, speaking opportunity research, personalized outreach, follow-ups, and tracking.
I’m looking for long-term remote work where I can support a founder or small team with reliable administrative and operations support.

Skills & Experience

Skills

2-5 Years

Team Leadership 2-5 Years

CRM management 5-10 Years

- Customer Service 5-10 Years

● Project Management 5-10 Years

Operations Support 5-10 Years

Lead Qualification 5-10 Years

Database Management 5-10 Years

Training and Coaching 2-5 Years

Cold Outreach 5-10 Years

Process Documentation 5-10 Years

Customer Support > Chat Support > Email > Admin Assistant > Virtual Assistant > Executive Assistant 5-10 Years

*Administrative Support - 10+ Years

Experience highlights

Podcast Outreach & Administrative Support

Podcast Outreach & Administrative Support for Authors & Experts · April/2024 – /

Podcast research, qualification, personalized pitching, cold outreach, and campaign tracking. Achieved 35% average response rate. Content organization and administrative support for authors and experts.

Office Manager | Executive & Operations Support

LecsIT · August/2022 – Present

Day-to-day administrative and operations support for IT company. Client communication, billing, CRM management, onboarding, recruiting coordination, vendor communication, SOPs, and marketing support.

Personal Assistant / Executive Assistant

Christina Chabrier · November/2021 – Present

Remote executive and administrative support. Calendar coordination, email management, reports, presentations, client onboarding, research, and travel arrangements.

Project Manager / Biller

PNI International Corporation · October/2018 – Present

Project tracking and coordination, medical billing, invoice processing, client follow-ups, spreadsheet and database management, reporting, and LinkedIn prospect research.

Process Trainer

Omega Healthcare Management Services · January/2017 – Present

New hire and refresher training on workflows and systems. Training materials development, SOP documentation, employee coaching, performance reviews, and process improvement support.

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