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Mariflor C.

Social Media Manager

Verified
$7/hr

Outline

Looking for Part-Time work (4 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Social Media Manager

Skills & Experience

Skills

Customer Support > Technical Support 10+ Years
Marketing > Content Creation > Social Media Content Creation 1-2 Years
Project Management > Agile Methodology 2-5 Years
Real Estate > Mortgages Less than 6 Months
Agile Methodology 2-5 Years

Experience highlights

Coach and Quality Consultant
RELX | REPH · January/2018 – /

I have been a coach and quality consultant for five years dealing mostly with how to help our reps improve on their customer experience skills. Through those years as a technical support rep, I have dealt with a lot of diverse customer backgrounds and have equipped myself with the knowledge on how to provide the best customer experience and share these best practices to our reps.

I have always been the go-to person of our Technical department when it comes to generating reports and analysis an

Senior Technical Support Representative
RELX | REPH · March/2014 – Present
I have been responsible for navigating and maintaining internal documentation, setting up customer accounts, and accurately transferring data into internal systems. My attention to detail and organizational skills have consistently allowed me to meet and exceed company standards. I am confident that my proactive attitude and ability to work independently will make me a valuable addition to your team.
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