Senior Support Business Specialist | SaaS Customer Support

Verified

$8/hr

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Outline

Looking for Part-Time work (8 hours/day) at $8/hour

High School Diploma

English proficiency Fluent

Professional Summary

Experienced in SaaS customer support, complex technical troubleshooting, escalations, cross-functional coordination, and workflow automation. Built internal systems using Google Apps Script, Google Sheets, Slack, JavaScript, and HTML.

Skills & Experience

Skills

Customer Support 2-5 Years

Technical support 2-5 Years

Troubleshooting 2-5 Years

SaaS Support 2-5 Years

Customer Support Operations 2-5 Years

Google Sheets 2-5 Years

Zendesk 2-5 Years

Slack 2-5 Years

Google Appscript 2-5 Years

Experience highlights

Senior Support Business Specialist

Riverside.fm · May/2024 – /

Project Coordinator

Slique Media · June/2023 – Present

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