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Dioscoro N.

General Virtual Assistant

Verified
$5/hr

Outline

Looking for Freelance work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Hi! I’m Niño, a Filipino Virtual Assistant dedicated to addressing your business's online needs. My core values are versatility, adaptability, leadership, urgency, excellence, and transparency. My key strengths include being highly competitive, analytical, and result-oriented; polite, adaptable, and diligent; client-focused, accommodating, and organized; and a great collaborator who is resilient and resourceful. With 13 years of diverse experience across various industries, I have expertise in technical IT and customer service supervision. Trained and certified by Surge Marketplace, I offer proficient assistance in email and calendar management, social media tasks, basic graphic and video editing, project management, and Google Workspace. My customer-centric approach ensures adaptability, efficiency, and professionalism. Let’s discuss how I can support your projects effectively.

Skills & Experience

Skills

Data Entry 5-10 Years
Google Workspace 5-10 Years
Customer Service, Email Management, Microsoft Office literate 5-10 Years
Virtual Assistance 1-2 Years
Design > Graphic Design > Canva 1-2 Years
Video Editing > CapCut 1-2 Years

Experience highlights

General Virtual Assistant
Surge Marketplace - Training & Apprenticeship · January/2024 – Present

-Trained extensively in all facets of Surge Marketplace Command through in-depth training and shadowing other Surge Marketplace VA’s.

-Created various social posts, flyers, postcards, and other marketing collateral for social business marketing.

-Learned best practices in using GSuite, Docusign, Canva, Zoom, Meta Business Suite, among others.

I.T Personnel & Tour guide coordinator
PTN Travel Corporation. · January/2017 – Present

Administrative Tasks: (2 Years of work as a Virtual Assistant during the Covid-19 Pandemic)

-Managing calendar appointment scheduling via PDF files and SMS.
Managing Google Workspace, including email management and cloud storage.
Arranging booking reservations and tours for Japanese customers and providing detailed information about other hotel promotions.

Stock Clerk & Service Supervisor
Paradise Transport Services Inc. · February/2012 – Present
- Conducting administrative duties.
- Responsible for email management and Google Workspace.
- Supervising service staff.
- Ensuring quality control.
- Handling inventory.
- I.T related tasks.
I.T Staff & Technical Personnel
Star System Communication Mktg. & Devt. Corp · October/2009 – Present
- Designing and optimizing databases.
- Developing database solutions using SQL.
- Ensuring data security and integrity.
- Managing backups and recovery.
- Performing database administration tasks.
- Troubleshooting and resolving issues.
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