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Rem Katrina E.

Admin worker

Verified
$3/hr

Outline

Looking for Part-Time work (6 hours/day) at $3/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Stay at home mom with bachelor’s degree in Entrep management and at least 2years experience on customer service

Skills & Experience

Skills

Customer Support > Customer Service > Payment Processing 2-5 Years

Experience highlights

Service Planner
Schneider Electric · June/2015 – Present
· Planning the schedule of Field Service Engineers with regard to preventive maintenance, service orders, projects and service visits.
· Ensuring efficient planning and monitoring of reservations
· Administrative task such as collecting, archiving and sending Field service reports, recording and confirming appointments
Customer Service officer
Hilti Philippines Inc. · October/2012 – Present

Customer Service (Repair)
· Sends Repair Quotation to the customer with tools for repair
· Offers Trade in to the customers with obsolete/phased out tools
· Answers queries on Tool history using SAP System
· Process invoicing of Repaired tools ready for delivery
· Schedule pick up of tools for repair

Customer Service (Inbound)
· Answers Incoming calls
· Sends quotation to prospective clients
· Process Order and Delivery through SAP System

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