IT Remote Support Technician

Verified

$10/hr

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Outline

Looking for Freelance work (30 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a versatile IT Service Desk Engineer with a mission to bridge the gap between complex technology and seamless user experience. Supporting diverse environments across Windows and macOS, I specialize in providing multi-channel support (Call, Chat, Email) with a focus on First-Contact Resolution.

Skills & Experience

Skills

Office and Administration > Account Management 2-5 Years

Computer Network Administrator 2-5 Years

Account Management > Communication Skills > Transaction Data Entry > Financial Reporting > Administrative Support > Financial Planning 2-5 Years

Customer Support > IT Service desk > Customer Support > Chat Support > Email > Outbound sales > Inbound sales , 2-5 Years

Computer Hardware/Software Expert 2-5 Years

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